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Frequently Asked Questions
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Where do you ship to?
We ship Australia-wide. International orders are quoted case-by-case — email [email protected] with your country and what you’d like.
How long will my order take?
Most metro Australian orders arrive within 3–5 business days. Regional orders take 5–10 business days. We dispatch within one business day of payment clearing and email a tracking link.
What's your returns policy?
30 days, no questions, for unused items in original packaging. See our full Refund and Returns Policy.
Are your toys non-toxic and safe for babies?
Every toy is age-graded by the maker and meets Australian safety standards. We only stock toys finished with food-grade oils, beeswax, or non-toxic water-based paints. No solvents, no lead, no surprises.
Do you do bulk orders for schools or childcare?
Yes — we offer trade discounts for schools, kindergartens, and family day-care providers. Email our team and we’ll send the trade catalogue.